Mental Health Data and Quality Coordinator

The Mental Health team at Woden Community Service is seeking for a motivated Data and Quality Coordinator who will support project administration, data management, and commissioning preparation within mental health programs. This role works closely with team leaders on the coordination of quality projects, including the development and maintenance of handbooks, procedures, and document management, while ensuring compliance with organisational and regulatory standards.

Woden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.

We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.

Our Offer:

  • Fixed term (up to 31 December 2025) full time appointment (38 hours/week).
  • Salary of SCS4 $87,106.90 – $93,718.77 pa plus 11.5% Superannuation, depending on qualifications and experience.
  • Salary packaging (up to $15,899 per year) plus meal and entertainment cards.
  • Paid shutdown leave on standard working days between Christmas and New Year.
  • 15 days paid personal leave per annum (pro rata) for full & part-time employees.
  • 12 weeks paid parental leave (after 12 months service).
  • National EAP Service.
  • Work in a supportive, dedicated team.
  • Professional development and extensive training provided.
  • Location: BOWES Place, Phillip and Outreach in the Community.

Experience and Qualifications:

  • Certificate IV in Business Administration, Community Services, and/or related experience in data management or mental health field.
  • ACT Working with Vulnerable People registration.
  • National Police Check.
  • Strong organisational and time management skills.
  • Proficiency in Microsoft Office Suite (especially Excel), CRM systems, and reporting portals.
  • Demonstrated ability to analyse data and generate clear, actionable reports.
  • Excellent communication skills, both written and verbal.
  • Demonstrated understanding of professional boundaries, privacy and confidentiality.

A full Position Description is available outlining the knowledge, skills and experience.

To be eligible for employment, you must have an active Working with Vulnerable People (WWVP) Card, working rights in Australia, and be willing to undertake background checks required for the position, including a National Police Check.

To apply, please submit your current resume and a cover letter outlining how your skills and experience meet the essential requirements of this role via Seek, by clicking on “Apply Now” button.

For further information, please contact Erin Everett at erin.everett@wcs.org.au

Closing Date: COB 31 January 2025

Applications may close early if a suitable candidate is found prior this date.

For more information about WCS and services that we provide, including Youth & Family, Community Development, Housing and Homelessness, Mental Health, Social Enterprise and Aged Care, please visit our website at www.wcs.org.au

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.

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