All services are registered with the Australian Children’s Education and Care Quality Authority (ACECQA) and work within the National Quality Framework and the Principles outlined Belonging, Being & Becoming – The Early Years Learning Framework and My Time Our Place.

The National Law and National Regulations outline our legal obligations and explain the powers and functions of the state and territory regulatory authorities and ACECQA. For more information, see: National Law and Regulations | ACECQA.

WCS is approved to administer Child Care Subsidy payments.

WCS has established Corporate Policies (including corporate governance statement and child safety policy) and the specific Children’s Services Policies below, to guide our operations and ensure compliance with regulations and laws.

Child Safe Organisation Commitment

Woden Community Service Statement of Commitment to Child Safety

Administration

Policy Name Date of Release/Update
Children’s Services Enrolment and Orientation Policy Updated April 2025
Children’ Services Acceptance and Refusal of Authorisations Policy Updated April 2025
Fee Policy Updated July 2021
Privacy and confidentiality Updated February 2018
Children’s Services Complaints and Feedback Policy Updated March 2025
Children’s Services – Harmful Sexualised Behaviour Procedure
New August 2022

Services

Policy Name Date of Release/Update
Child Wellbeing and Safe Environment Policy Updated August 2024
Children’s Services Safe Play Spaces Policy Updated March 2023
Arrival and Departure of Children Policy Updated August 2023
Educational Programming Policy Updated March 2019
Interactions with Children Policy Updated September 2020
Children’s Services Diversity and Inclusion Policy Updated September 2020
Children’s Services Supervision Policy Updated April 2025
Nutrition (parent-provided) Policy Updated January 2018
Children’s Services Sleep and Rest Policy Updated October 2024
Sun Protection Policy Updated November 2020
Behaviour Guidance Procedure Updated September 2020
Out of School Hours Care Suspension Policy and Procedure June 2024
Children’s Services Excursion Policy Updated March 2025
Children’s Services Transport Policy Updated October 2020
Children’s Services Clothing Policy Updated April 2019

 

Health

Policy Name Date of Release/Update
Administration of Medication Procedure Updated October 2021
Administration of First Aid Policy and Procedure Updated March 2025
Dealing with Infectious Diseases Policy Updated July 2018
Incident, Injury, Trauma, Near Miss and Illness Policy Updated February 2018
Children’s Services Medical Conditions Policy Updated July 2024

 

WCS Service Commitments

Our approach to service delivery

WCS’s purpose is to build connected communities and enrich people’s lives. We are guided by our values of inclusion, compassion, hope, social justice, integrity and responsiveness. For more information about our approach to service delivery, see Our Commitment to Service.  

We are committed to the safety, care and wellbeing of all those who access our services. We will respond immediately when any issues arise and meet all reporting requirements.

Your feedback is important to us
We welcome any feedback and complaints you have, to help us improve our services. For more information, see Providing Feedback and Making Complaints.

How we protect your information
WCS is committed to ensuring that the personal information you provide to us remains secure, is only used for the purposes for which it is collected and that you are aware of what information is held and your rights. For more information, see our Privacy Policy.

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