Children’s Services Policies - Woden Community Service

Children’s Services

School Holiday Programs

Our school holiday programs include exciting excursions, workshops, activities and games.

Out of School Hours Care

Our Out of School Hours Care (OSHC) services provide children with recreation-based activities that emphasise social interaction and a sense of fun in a safe and secure environment.

Early Learning Centres

Our Early Learning Centres offer a safe, secure and stimulating environment for your child.

PEEPS (Playgroups)

WCS facilitates several playgroups sessions out in the community.

Enrolments

We use My Family Lounge, an online booking management system, for enrolments and bookings across all our education and care services.

Children's Services Service User Engagement

We are seeking expressions of interest from current and recent service users of WCS Early Learning Centres and OSHC to join the Children's Services user engagement reference group.

Children's Services FAQs

Answers to frequently asked questions about enrolments, bookings, the Child Care Subsidy and payments.

Speech Therapy

Our fun and engaging speech therapy services are now available for children 2 to 12 years who need help with speaking, listening and communication.

Child, Youth and Family Services

Youth Engagement Team

YET is a youth engagement and outreach service for South Canberra, Woden and Weston Creek regions of the ACT run in partnership with Woden Community Service and Anglicare ACT.

Raw Potential

Raw Potential is a youth outreach program for young people 12-25 years of age, experiencing, or at risk of homelessness.

Youth Social Groups

Find out about activities and groups.

Family Case Management

Family Case Management team provides support to families who are experiencing challenges and need some additional assistance.

Social Enterprise

Catering Services

We provide high-quality, chef-developed catering services across Canberra and the surrounding areas, offering delicious and professionally crafted menus to suit every occasion.

Canteens 4 Kids

We operate 22 School Canteens (and counting!) across Canberra

Speech Therapy Services

Speech Therapy

Our fun and engaging speech therapy services are now available for children 2 to 12 years who need help with speaking, listening and communication.

Mental Health & Wellbeing

Early Intervention

Programs designed to address mental health challenges early, preventing escalation. Including Hoarding and Advocacy Support, T25 Clinic, and New Path Program.

Housing & Advocacy Support

Services to support individuals facing housing challenges or navigating complex systems. Including TAP, Hoarding and Advocacy Support and Care Finder.

Commonwealth Psychosocial Support Program

The Commonwealth Psychosocial Support Program (CPSP) supports individuals experiencing mental health challenges to manage the symptoms of mental ill-health and improve their wellbeing.

Sub-Acute Mental Health Support

For individuals transitioning from acute mental health crises who still need intensive support. Including Step Up Step Down Program, TRec, and The Way Back.

Aged Care

Home Support

Our home support services assist you to remain living at home & in your community; working with you to meet your changing needs and maintain your independence.

Transport

Our friendly & reliable transport team take you to medical appointments, shopping and social events; offering a door to door service for a small contribution.

Social Groups

We have a wide range of social groups to choose from including lunch groups, walking groups and outings to local and interstate venues.

Care finder

We provide specialist and intensive assistance to help people in the care finder target population (senior Australians who need intensive support).

Housing Support

OneLink

OneLink can connect you to a wide range of support services including services for families and young people, and services for people who are homeless.

Tenancy Assistance Program (TAP)

TAP offers comprehensive, tailored support to individuals and families at risk of losing their homes.

Hoarding and Advocacy Support Service

The Hoarding and Advocacy Support Service provides support to people experiencing the impact of hoarding behaviours and insanitary property conditions.

Community

The Little Pantry

The Little Pantry is a place where you can go in times of need. You can visit us and choose a small number of non-perishable foods and personal items.

Community Development

Our Community Development Program fosters community connection, participation and inclusion.

Community Social Groups

Join or just participate in fun and social activities.

Woden Community Hub Room Hire

Woden Community Service’s partnership with Westfield Woden has created a central, versatile and inclusive space that fosters community connection, collaboration and the delivery of essential services.

ACE Skills for Life

The ACE Skills for Life is a free program which provides participants with foundational language, literacy and numeracy skills training in a supported learning environment.

All services are registered with the Australian Children’s Education and Care Quality Authority (ACECQA) and work within the National Quality Framework and the Principles outlined Belonging, Being & Becoming – The Early Years Learning Framework and My Time Our Place.

The National Law and National Regulations outline our legal obligations and explain the powers and functions of the state and territory regulatory authorities and ACECQA. For more information, see: National Law and Regulations | ACECQA.

WCS is approved to administer Child Care Subsidy payments.

WCS has established Corporate Policies (including corporate governance statement and child safety policy) and the specific Children’s Services Policies below, to guide our operations and ensure compliance with regulations and laws.

Administration

Services

Health

WCS Service Commitments
Our approach to service delivery WCS’s purpose is to build connected communities and enrich people’s lives. We are guided by our values of inclusion, compassion, hope, social justice, integrity and responsiveness. For more information about our approach to service delivery, see Our Commitment to Service. We are committed to the safety, care and wellbeing of all those who access our services. We will respond immediately when any issues arise and meet all reporting requirements. Your feedback is important to us We welcome any feedback and complaints you have, to help us improve our services. For more information, see Providing Feedback and Making Complaints. How we protect your information WCS is committed to ensuring that the personal information you provide to us remains secure, is only used for the purposes for which it is collected and that you are aware of what information is held and your rights. For more information, see our Privacy Policy.

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