Services / Children’s Services / Enrolments

Enrolments

How to Enrol

Getting Started with My Family Lounge 

Our enrolments are managed through My Family Lounge (MFL), an easy-to-use online booking system. Register just once, and you can access and manage enrolments for all WCS Early Learning, Out of School Hours Care (OSHC), and School Holiday programs.

Not registered yet? Follow these simple steps:

  1. Register: Create your MFL account by clicking this link or the buttons to the right!  If you already have an account, simply log in.
  2. Create Your Profile: Add your details, your child’s information, and required contacts.
  3. Request a Booking: Submit a booking request, and we’ll confirm availability within two weeks.

 

Important for 2025 Bookings: Rollover and New Requests

Starting in August 2024, current enrolments will automatically roll over for 2025. You can also log in anytime to modify requests or submit new ones as space allows.

2025 Rollover Schedule
Log in to your My Family Lounge account before the rollover begins to keep or modify your current arrangements.

 

Child Care Subsidy (CCS) Assistance

The Child Care Subsidy helps cover fees for eligible families with children aged 0-13. The subsidy is paid directly to the service, reducing your out-of-pocket costs.

To apply:

  1. Sign in to your MyGov account (or create one if needed).
  2. Link MyGov to Centrelink under Services.
  3. Complete the CCS Assessment.

All WCS Education and Care Services are approved to operate under the Children’s Education and Care Assurance (CECA). 

For more information on eligibility and the process, visit the Services Australia website.

 

Fees and Payments

WCS follows a payment-in-advance model. Details about fee schedules and payment processes can be found in our handbooks:

Children’s Services Handbooks

 

Need Extra Support?

Please contact our Inclusion Support Officer at 0429 927 470 if your child requires additional assistance. We’re here to ensure every child can thrive in our programs.

 

Additional Resources

For more detailed guidance on:

Visit our Frequently Asked Questions or contact our enrolments team at (02) 6147 3318 or enrolments@wcs.org.au.

How to make a booking on My Family Lounge

Log in to your My Family Lounge account or create one following the steps above. 

Next, request a booking for your child or children, choosing the days and start date. We will automatically receive an email to inform you that you have submitted a booking request. You will be able to see the status of your request on your My Family Lounge portal. 

On the main Enrolment Management page beside your child’s name, click ‘Start/View Enrolment’, and please complete the enrolment form for the service/s you intend to utilise.

If we have availability an offer will be sent to you from do_not_reply@qikkids.com. You will then need to accept, decline, and change or decline.  If you accept you will then complete the Enrolment Form on the MFL portal.

For our Early Learning Centres, the Centre Manager will contact you to arrange orientation visits and delivery of the Centre Information Pack. 

Log in to your My Family Lounge account or create one following the steps above. 

Click ‘Start/View Enrolment’ beside your child’s name on the main Enrolment Management page. 

Select all the services you may want to use. Ensure all details marked with a red asterisk * are complete, then click ‘Submit’ (located on the left-hand side of the screen). 

You will return to the Enrolment Management page. 

Call 02 6147 3318, and we will process a bond over the phone and set up your access to the needed services (a Bond is not currently required for school holiday program access only). 

Please follow the same process as casual bookings. Once complete, please call 02 6147 3318 to setup booking access.  

If you have a permanent booking, you will generally be setup to access the SHP and, if you cannot see this, please call 02 6147 3318 to get this access enabled. 

My Family Lounge

You will need to register (below) to be able to access WCS children’s services.

Please note: It is important that you do not register if you have previously used any childcare service provided by Woden Community Service. Registering again will create a separate account and will affect your bond, automatic payments, childcare benefits and childcare rebates.

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